This policy explains what information TheBingoOnline.com collects, why we collect it, and what we do with it. We’ve tried to make this as clear as possible, but if you have questions, you can contact us.
What Information We Collect
We collect different types of information depending on how you use our site.
Information You Give Us
If you contact us via email or our contact form, we collect your name, email address, and whatever you include in your message. If you sign up for our newsletter, we collect your email address and name if you provide it.
Information We Collect Automatically
When you visit our site, we automatically collect some technical information through cookies and similar technologies. This includes your IP address, browser type, device type, pages you visit, and how long you spend on each page. This helps us understand how people use our site and where we can improve.
For detailed information about cookies, see our Cookie Policy.
Information from Third Parties
If you interact with us through social media, we may receive basic information from those platforms like your username and profile information, depending on your privacy settings there.
How We Use Your Information
We use the information we collect to run our site, respond to your questions, and improve your experience. Specifically, we use it to answer your emails, send you newsletters if you signed up, analyze how people use our site, fix technical problems, and comply with legal requirements.
We don’t sell your personal information to third parties. We don’t spam you. We don’t share your details with bingo operators unless you click through to their sites and provide information directly to them.
Legal Basis for Processing Your Information
Under data protection law (specifically GDPR if you’re in the EU/UK), we need a legal reason to process your information. Our legal basis depends on the specific information and why we’re using it.
For most purposes, we rely on legitimate interests. This means we have a good business reason to process your information, and we’ve balanced that against your privacy rights. For example, we use legitimate interests when analyzing site traffic to improve our content.
When you sign up for our newsletter, we rely on your consent. You can withdraw this consent anytime by unsubscribing.
For some activities, we process information to comply with legal obligations, such as responding to valid legal requests or preventing fraud.
Sharing Your Information
We share your information in limited circumstances.
We work with service providers who help us run our site, like our web hosting company and email service provider. These companies only access information necessary to perform their services and are contractually obligated to protect it.
We may share information with professional advisors like accountants or lawyers when needed for business purposes.
If we’re legally required to disclose information, such as in response to a court order, we will. If we suspect fraud or other illegal activity, we may report relevant information to appropriate authorities.
If our business is sold or merged with another company, your information would be transferred as part of that transaction.
How Long We Keep Your Information
We keep information for as long as we need it for the purpose we collected it. Specifically, we keep correspondence and enquiries for as long as needed to respond and resolve your question, plus a reasonable period afterward. Newsletter subscriptions are kept until you unsubscribe or we stop sending newsletters. Analytics data is typically aggregated and anonymized, with detailed logs deleted after a reasonable period.
When we no longer need information, we delete it securely.
Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes using SSL encryption for data transmission, storing data on secure servers, limiting access to your information to those who need it, and verifying identity before granting access to systems.
However, no internet transmission is completely secure. While we do our best to protect your information, we can’t guarantee absolute security.
Your Rights
Under data protection law, you have several rights regarding your information. You can request access to information we hold about you. You can ask us to correct inaccurate information. You can request deletion of your information in certain circumstances. You can object to processing in some situations. You can request that we restrict how we use your information. You can request a copy of your information in a portable format.
To exercise these rights, contact us. We’ll respond within one month.
You also have the right to complain to your local data protection authority if you’re unhappy with how we’ve handled your information. In the UK, that’s the Information Commissioner’s Office (ICO).
International Transfers
Our servers and service providers may be located outside the European Economic Area. When we transfer information internationally, we ensure appropriate safeguards are in place to protect it, such as using standard contractual clauses approved by the EU.
Children’s Privacy
Our site is not intended for anyone under 18. We don’t knowingly collect information from children. If you’re under 18, please don’t use our site or provide us with any information. If we discover we’ve collected information from someone under 18, we’ll delete it.
Changes to This Policy
We may update this policy from time to time. When we make significant changes, we’ll update the date at the top and may notify you through our website or email if you’re on our mailing list.
Contact Us About Privacy
If you have questions about this policy or how we handle your information, contact us at contact@thebingoonline.com.
