888 Casino Review
We no longer cover 888 Casino.
The review below is kept as a record rather than as current guidance — for anything up to date, the operator's own site will be more reliable than this page.
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888 Casino Review
We no longer promote 888 Casino, and this page is honest about that. What follows is a record of what we found when we did cover it, not a nudge to sign up. The brand still runs, and it’s a serious one, so if you’ve landed here weighing it up, here’s the full picture, plus the casinos we’d send you to instead.
888 is one of the oldest names in the business. It went live in 1997 and now sits under Evoke plc, the group that also runs William Hill and Mr Green. Licensing is thorough rather than token: a UK Gambling Commission licence (39028), backed by Gibraltar and Malta. It even took Best Casino Operator back in 2005. As pedigree goes, there isn’t much missing.
Our enthusiasm cooled at the cashier. The game count is huge and the paperwork is in order, but the story players keep telling is slow first withdrawals and support you can only reach in daytime hours. A 1.4 Trustpilot score is hard to talk around, and it’s the main reason 888 lives in our archive now rather than on the recommended list.
Overview
- Website: www.888casino.com
- No Deposit Bonus: None at last review
- 1st Deposit Bonus: 100% up to £200 (at last review)
- Promo Code: Not required
- Games: NetEnt, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger, IGT, Play’n GO, Blueprint Gaming, 888 Gaming
- Supported Devices: Desktop, Mobile, Tablet
- Banking Options: Visa Debit, PayPal, Apple Pay, Trustly, Paysafecard (MasterCard accepted for deposits only, not withdrawals; NETELLER/Skrill excluded from welcome bonus)
- Currencies: GBP, EUR, USD, CAD, SEK, DKK
- Minimum Deposit: £10
- Minimum Withdrawal: £10 (most methods), £15 (Wire Transfer)
- Maximum Withdrawal: £30,000 per calendar month
- Withdrawal Processing: Subject to verification; times vary by payment method
- Wagering Requirement: 40x bonus amount
- Live Chat: 6 AM – 10 PM GMT, 7 days a week
- Email Support: support@888casino.com
- Primary Markets: UK and Ireland (for the welcome offer described here)
- Languages: English and multiple others
- Licence: UK Gambling Commission (Licence 39028), Gibraltar Gaming Commission
- Owner: Evoke plc (formerly 888 Holdings plc)
- Launched: 1997
Is 888 Casino Safe?
Safety was never the worry. 888 holds a UK Gambling Commission licence under account 39028, it has traded since 1997, and the company behind it is listed on the London Stock Exchange. Funds are protected, games get tested independently, and everything moves over encrypted connections.
The friction is speed, not security. Players in the UK kept flagging the same thing: a first withdrawal held while identity checks run, sometimes longer than feels fair. That, rather than any missing money, is where most of the anger in those Trustpilot reviews actually comes from. Clear the verification once and the door opens more easily after that.
Pros and Cons
The short version of what worked and what didn’t.
Pros
- Trading since 1997 and licensed by the UK Gambling Commission (39028)
- Over 2,000 games, including 1,500-plus slots and 200-plus live tables
- E-wallet withdrawals land in two to three days once you’re verified
- A handful of 888-exclusive games you won’t find on other sites
- PayPal and Apple Pay both accepted
Cons
- Card withdrawals drag out to four to six days
- Support clocks off at 10 PM GMT, so late-night help isn’t there
- First withdrawals get stuck in verification, the most common UK gripe
- Live chat hides behind a login, so you can’t ask anything before joining
- A 1.4 Trustpilot rating built almost entirely on slow-payout complaints
888 Casino Bonuses and Promotions
Welcome Bonus
When we last covered it, new players in the UK and Ireland got a 100% match on their first deposit up to £200. No code was needed; the bonus attached itself once you put money in. A £10 deposit was enough to qualify, though depositing with Skrill or NETELLER ruled you out.
The part that caught people out was the wagering. You had to turn the bonus over 40 times within 90 days, and not every game pulled its weight. Slots cleared it pound for pound, but roulette and blackjack barely moved the needle at 10%, and craps was worse still at 5%. There was also a hard ceiling: anything you won from bonus money was capped at £500, however big the hit.
Worth spelling out what that meant in practice. Chase the wagering on roulette with a £200 bonus and you’d need something like £80,000 in bets to clear it, against roughly £8,000 on slots. Request a withdrawal before you were done and any uncleared bonus, plus what it had won, simply vanished.
Promo Codes
There were none to remember. 888 didn’t run code-based offers on its welcome deal or its regular promotions; everything triggered automatically once you met the terms.
Ongoing Promotions
Beyond the sign-up offer, 888 kept a rotating set of deals for existing players, and the line-up shifted week to week. Free spins on selected slots turned up regularly, alongside reload bonuses and the odd tournament. A loyalty scheme paid comp points on real-money bets that you could swap for cash with no strings attached, and a three-tier VIP ladder rewarded the heaviest players with faster withdrawals, higher limits and, at the top, a named account manager.
Games and Software
This was always 888’s strongest hand. The library ran past 2,000 titles drawn from most of the names that matter, and the live casino, powered by Evolution and Playtech, was deep enough to keep table players busy on its own.
| Category | Details |
|---|---|
| Total Games | 2,000+ (1,500+ slots, 200+ live dealer tables) |
| Software Providers | NetEnt, Playtech, Evolution Gaming, Pragmatic Play, Red Tiger, IGT, Play’n GO, Blueprint Gaming, 888 Gaming |
| Slots | 1,500+ titles, including 888-exclusive games, sorted by new releases, Megaways, jackpots and themes |
| Live Casino | Evolution Gaming and Playtech Roulette, Blackjack, Baccarat, Poker, plus game shows (Crazy Time, Monopoly Live, Dream Catcher) |
| Jackpots | Progressive and daily jackpots, plus the Jackpot King network |
Deposits, Withdrawals and Wagering
Deposits were quick and the minimum was £10, with most methods clearing in under ten minutes. Getting money out was the part that tested patience, and a first withdrawal always waited on verification before anything moved.
| Category | Details |
|---|---|
| Deposit Methods | Visa, Mastercard, PayPal, Apple Pay, Trustly, Paysafecard |
| Withdrawal Methods | Visa, PayPal, Apple Pay, Trustly, Wire Transfer (Mastercard deposit-only) |
| Minimum Deposit | £10 |
| Minimum Withdrawal | £10 (most methods), £15 (Wire Transfer) |
| Maximum Withdrawal | £30,000 per calendar month |
| Processing Times | E-wallets 2-3 days, debit cards 4-6 days, wire transfer 5-8 days |
| Wagering Requirement | 40x bonus amount, 90 days to complete |
| Game Weighting | Slots 100%, poker 20%, roulette/blackjack/live 10%, craps 5% |
A couple of catches sat outside the table. Mastercard worked for paying in but not for cashing out, Paysafecard was deposit-only, and Skrill or NETELLER deposits disqualified you from the welcome bonus. Every withdrawal also ran through a 48-hour pending window before processing even started.
Customer Support
You could reach 888 a few ways, though none of them ran around the clock. Live chat was the quickest during its hours, 6 AM to 10 PM GMT every day, but it sat behind a login, so prospective players couldn’t use it to ask questions first. Email went to support@888casino.com with replies usually inside a day, and a reasonably thorough FAQ covered the routine account, deposit and verification queries.
The gap was obvious enough: anything urgent after 10 PM had to wait. For a casino this size, daytime-only support is a fair thing to hold against it.
Better Alternatives to 888 Casino
Since 888 is off our list, here’s where we’d point you instead. These are UK-licensed casinos we still rate and cover, each with a current welcome offer and a games library worth a look.
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Slots Magic Casino Bonus Get 100% up to £25 + 50 Free SpinsAutomatically credited upon deposit. Cancellation can be requested. First Deposit Only. Max. Bonus £25. Maximum amount of Free Spins is 50. Game: Big Bass Bonanza, Spin Value: £0.10. WR of 10x Bonus amount and 10x Free Spin winnings amount (only Slots count). Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. Bonuses do not prevent withdrawing deposit balance. Bonus Policy applies.
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888 Casino FAQ
Is 888 Casino legit and licensed?
Yes. It holds a UK Gambling Commission licence (39028) plus licences from Gibraltar and Malta, it has run since 1997, and its parent Evoke plc is publicly listed in London. The low Trustpilot score reflects withdrawal speed, not any question over whether the casino is genuine or your money is protected.
Why does the first withdrawal take so long?
Identity verification. Before releasing a first payout, 888 asks for photo ID, proof of address dated within 90 days, and proof of your payment method, which is a Gambling Commission requirement rather than the casino stalling. That check usually runs 48 to 72 hours, longer if the documents aren’t clear. Once you’re through it, later withdrawals move at the normal pace.
How long do withdrawals take once you’re verified?
E-wallets such as PayPal, Apple Pay and Trustly land in two to three days. Debit cards take four to six. Wire transfers are the slowest at five to eight. Every withdrawal also sits in a 48-hour pending window first.
What was the wagering requirement on the welcome bonus?
40 times the bonus amount, with 90 days to clear it. Game weighting mattered a lot here: slots counted in full, poker games 20%, roulette, blackjack and live tables only 10%, and craps just 5%. Bonus winnings were capped at £500 no matter what you landed.
Did 888 Casino take a promo code?
No code was needed. The welcome bonus and the ongoing offers all activated on their own once you’d met the conditions, so there was nothing to type in at the cashier.
Which payment methods could you use?
Deposits ran on Visa, Mastercard, PayPal, Apple Pay, Trustly and Paysafecard. Withdrawals dropped Mastercard and Paysafecard but kept the rest, plus wire transfer. The deposit minimum was £10, the withdrawal minimum £10 for most methods and £15 for wire, and the monthly ceiling £30,000.
Our Verdict
888 has the credentials. Trading since 1997, licensed properly, and carrying a games library that few rivals can match for sheer depth. On the things that show up in a brochure, it holds up.
The problem is the part you only feel after you’ve won. A 1.4 Trustpilot score is built on a consistent complaint, first withdrawals stuck in verification, and that’s reinforced by support that clocks off at 10 PM and a live chat you can’t even open without an account. None of it makes the casino unsafe. It just makes getting paid slower and quieter than it should be.
We don’t cover 888 any more, so this isn’t a push in either direction. If you want casinos we actively rate and keep current, the alternatives above are the place to start, and our full UK casino and bingo picks go wider still.